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Delivering Elegance to Your Doorstep
At Rang-E-Dua, we know that every dress we send is more than just fabric and stitching. It is a part of your story, your celebrations, and your special moments. From a teenager’s first Eid dress to a graceful woman’s outfit for a family gathering — we make sure it reaches you with the same care and love that went into making it.
Every package is prepared as if we are sending a gift to our own family. Carefully folded, beautifully packed, and dispatched with a silent prayer for your happiness.
1. Where We Deliver
📍 Delivery Across Pakistan
We deliver to all major cities and smaller towns across Pakistan — so every woman can experience the beauty and comfort of Rang-E-Dua.
| Major Cities | Regional Areas |
|---|---|
| Karachi, Lahore, Islamabad | Faisalabad, Multan, Gujranwala |
| Rawalpindi, Peshawar, Quetta | Sialkot, Sahiwal, Abbottabad |
| Hyderabad, Sukkur, Bahawalpur | And many more… |
🌍 International Shipping
Yes, we deliver to selected international locations including:
UAE (Dubai, Abu Dhabi, Sharjah)
United Kingdom (UK)
United States (USA)
Canada
Saudi Arabia
For other countries, please contact our customer support team.
2. Order Processing Time
| Order Type | Processing Time |
|---|---|
| Ready-to-Wear / Pret | 2 to 4 working days |
| Unstitched Suits | 2 to 3 working days |
| Custom / Made-to-Measure | 5 to 7 working days (depending on design) |
| Bridal / Heavy Festive Wear | 7 to 10 working days |
Note: Processing time starts after order confirmation and payment verification. During peak seasons (Eid, Weddings, Sales), processing may take slightly longer — but our team will keep you informed every step of the way.
3. Delivery Time
🇵🇰 Within Pakistan
| Service Type | Delivery Time (After Dispatch) |
|---|---|
| Standard Delivery | 3 to 7 working days |
| Express Delivery | 2 to 3 working days (additional charges apply) |
🌍 International Delivery
| Region | Delivery Time (After Dispatch) |
|---|---|
| UAE | 4 to 6 working days |
| UK | 5 to 8 working days |
| USA & Canada | 7 to 10 working days |
| Saudi Arabia | 5 to 7 working days |
Delivery times may vary slightly due to customs clearance, courier delays, or unforeseen circumstances.
4. Shipping Charges
🇵🇰 Pakistan
| Order Value | Standard Shipping |
|---|---|
| Below Rs. 5,000 | Rs. 200 – Rs. 350 (based on location) |
| Above Rs. 5,000 | Free Shipping 🎉 |
🌍 International
| Region | Shipping Charges |
|---|---|
| UAE | Calculated at checkout based on weight |
| UK | Calculated at checkout based on weight |
| USA & Canada | Calculated at checkout based on weight |
| Saudi Arabia | Calculated at checkout based on weight |
Note: Any customs duties, taxes, or import fees for international orders are the buyer’s responsibility.
5. Tracking Your Order
Once your order is dispatched, you will receive:
📱 SMS alert with tracking number
💬 WhatsApp update (if opted in)
📧 Email confirmation with tracking link
📦 Tracking status so you can follow your parcel until it reaches your doorstep
You can also track your order through our website: www.rangeduca.com/track
6. Order Confirmation & Dispatch
| Step | What Happens |
|---|---|
| 1. Order Placed | You receive an order confirmation email/SMS |
| 2. Order Processed | We carefully pack your order with love |
| 3. Order Dispatched | You receive tracking details |
| 4. On The Way | You can track your parcel in real-time |
| 5. Delivered | Your Rang-E-Dua dress reaches you safely |
7. Cash on Delivery (COD)
We offer Cash on Delivery across Pakistan:
Pay when you receive your order
Please keep exact change ready (couriers may not always have change)
COD orders require phone confirmation before dispatch
8. Pre-Orders & Made-to-Order
For pre-order or made-to-order items:
Full or partial advance payment is required to confirm
Estimated dispatch date is mentioned on the product page
Our team will keep you updated if there are any changes
9. Failed Delivery Attempts
If the courier is unable to deliver your order due to:
Incorrect address provided
No response at the provided number
Recipient refused to accept
The parcel will be returned to us. Re-shipping charges will apply for re-delivery.
10. Shipping During Sales & Peak Seasons
During Eid, Weddings, and Special Sales:
Order volumes are high, so processing may take 1-2 extra days
We recommend ordering at least 10-14 days before your event
Our team works extra hours to make sure your dress reaches you on time
11. Packaging
Every Rang-E-Dua order is packed with love:
🎀 Carefully folded to avoid creases
📦 Secure packaging to protect during transit
💌 A small note with gratitude and prayers for you
