Your Privacy is Our Promise

At Rang-E-Dua, we understand that trust is the most beautiful thread between us and our customers.

Just as we handle every fabric with care and love, we treat your personal information with the same respect and protection. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or shop with us.

1. Information We Collect

We collect only the information that helps us serve you better:

• Personal Details: Your name, email address, phone number, and delivery address

• Payment Information: Secure payment details for order processing (we do not store your full payment information)

• Order History: Records of your purchases to help us understand your preferences

• Communication: Your messages and feedback when you contact us

2. How We Use Your Information

Your information helps us create a beautiful shopping experience for you:

• To process and deliver your orders quickly and safely

• To keep you updated about your order status

• To personalize your shopping experience and show you collections you’ll love

• To share updates about new arrivals, special offers, and seasonal collections (only if you opt in)

• To improve our products and services based on your feedback

3. How We Protect Your Information

Just as we carefully stitch every dress with love, we protect your data with advanced security measures:

• Your personal details are stored securely on protected systems

• All payment transactions are processed through trusted, encrypted payment gateways

• We regularly review our security practices to keep your information safe

• Access to your data is limited only to team members who need it to serve you

4. Sharing Your Information

We never sell, rent, or trade your personal information. Your trust means everything to us.

We only share your information with trusted partners who help us deliver your orders or improve your experience — such as courier services and payment processors — and only when necessary to fulfill your order.

5. Your Rights

You are always in control of your information:

• Access: You can request a copy of the personal information we hold about you

• Update: You can ask us to correct any inaccurate information

• Delete: You can request that we delete your personal data

• Opt-Out: You can unsubscribe from marketing emails at any time

To exercise these rights, simply contact our customer care team.

6. Cookies

Our website uses cookies to enhance your shopping experience:

• They remember your preferences so you don’t have to re-enter information

• They help us understand how you use our website so we can improve it

• You can choose to disable cookies in your browser settings, but this may affect some website features

7. Children’s Privacy

Rang-E-Dua offers collections for teenagers, but our website is intended for use by adults. If you are under 18, please use our website with parental guidance. We do not knowingly collect personal information from children without parental consent.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.